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Mildred

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Highly OrganizedIntermedio

Experiencia demostrada en Highly Organized.

Attention to DetailIntermedio

Experiencia demostrada en Attention to Detail.

Effective Time ManagementIntermedio

Experiencia demostrada en Effective Time Management.

Ability to Work Under PressureIntermedio

Experiencia demostrada en Ability to Work Under Pressure.

Ability to MultitaskIntermedio

Experiencia demostrada en Ability to Multitask.

Educacion

Master's Degree
Instituto Tecnológico de Costa Rica
Completado JANUARY 2007
Bachelor's Degree
Universidad de Costa Rica
Completado JULY 1997
Associate Degree
Universidad de Costa Rica
Completado JUNE 1994
High School Diploma
Lincoln High School
Completado DECEMBER 1991

Experiencia

Case Manager

Omega Family Global
JANUARY 2021 - OCTOBER 2024

Assessed client needs, developed service plans and monitored outcomes to ensure clients received the best possible care, Collaborated with external stakeholders to coordinate and provide comprehensive services to clients, Facilitated weekly team meetings to discuss case progress and offer interdisciplinary support, Monitored client progress and maintained up-to-date case records to ensure compliance with regulations and best practices, Developed and implemented case plans that enabled clients to successfully achieve their desired outcomes, Developed relationships with clients to build trust and rapport, enabling clients to discuss their needs openly, Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service, Developed and maintained an up-to-date knowledge of the company’s products and services

Triage/Recruiter/Recruitment Manager

Omega Family Global
MARCH 2017 - DECEMBER 2020

Elementary Teacher

Village School of Guatemala
MAY 2016 - JULY 2018

PTSA Secretary

Colegio Maya Guatemala
MAY 2015 - JULY 2016

Nestle Transition Contact Globe Team

Americas Contact Center
JANUARY 2006 - FEBRUARY 2007

Domestic and International Transfers Subject Matter Expert, Payroll and Direct Debit Subject Matter Expert, Hires Subject Matter Expert, Absences Subject Matter Expert

Company Plans Process Owner at Employee Service Center

Procter and Gamble, Cincinnati
JANUARY 2001 - DECEMBER 2005

Primary and ESL Teacher

St. Mary School
JANUARY 1998 - DECEMBER 2000

Preschool Teacher/Coordinator Assistant

St. Mary School
JANUARY 1997 - DECEMBER 1997

English Teacher

Colegio Las Americas
JANUARY 1996 - DECEMBER 1996

Private English Tutor (Children and Adults)

JANUARY 1994 - DECEMBER 2000

English Teacher

Instituto Británico
JANUARY 1994 - DECEMBER 2000

Adult and Children's English Program

Manager English Trainer

Banco Federado de Costa Rica and Bticino Costa Rica
JANUARY 1996 - DECEMBER 1998

Sales Representative

Armeria Jorge André
JANUARY 1993 - DECEMBER 1994

Habilidades

Highly OrganizedAttention to DetailEffective Time ManagementAbility to Work Under PressureAbility to Multitask
Publicado en CazVid - 3 jul 2025
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