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Miriam
Customer Service & Maintenance Coordinator with 5+ years of operational experience
Contacto
Competencias
Applied assertive communication, team work, and problem-solving skills to supervise teams and motivate employees.
Provided professional support, handled complaints, and processed customer data via phone and in person.
Supervised maintenance operations, established procedures, and coordinated with vendors for property upkeep.
Effectively communicated with customers, team members, and vendors to ensure smooth operations and issue resolution.
Handled front desk administration, work orders, and property updates using Propertyware and other tools.
Educacion
Idiomas
Resumen
Experienced professional in customer service, sales, and maintenance coordination with a proven track record in supervising operations, managing vendor relations, and resolving client issues efficiently. Skilled in team motivation, communication, and operational planning across diverse settings.
Logros Clave
- Supervised daily operations, employee performance, and safety protocols at Farmacias Del Ahorro.
- Managed property updates, work orders, and vendor communication at Intempus Realty LLC.
- Processed over 50 calls daily, handled orders, and resolved complaints efficiently as a call center sales representative.
Experiencia
Call center sales representative
Providing loan authorization via phone call, Taking personal data of previously registered customers.
Call center sales representative
Process over 50 incoming calls per day, Taking orders for the delivery service, Professionally resolving complaints in a friendly and efficient manner.
Maintenance coordinator
Supervised daily operation, including employee performance, preventive maintenance and safety., Established procedures for handling repairs, planning maintenance and completing building updates., Managed updates and work orders on Propertyware., Monitoring and communication with vendors during the...