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Miriam

Executive and Operations Assistant

Contacto

Barham Green, Bulawayo, Zimbabwe
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Disponible en CazVid
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Competencias

Project ManagementAdvanced

Oversee project lifecycle planning, execution, and delivery in IT and software development domains.

Agile MethodologiesIntermediate

Implement Scrum and Kanban practices to improve team productivity and project transparency.

Client RelationsAdvanced

Build and maintain strong relationships with clients to ensure project alignment and satisfaction.

Team LeadershipAdvanced

Lead multidisciplinary teams, facilitate collaboration, and mentor junior team members.

Risk ManagementIntermediate

Identify project risks early and develop mitigation strategies to ensure project success.

Educación

Diploma
Polytechnic College
Completed 2023

Resumen

A dynamic Project Manager with over 8 years of experience overseeing software development projects, managing teams, and fostering client relationships to achieve organizational goals.

Logros Clave

  • Led cross-functional teams to successfully deliver multiple software projects on time and within scope.
  • Managed client relationships resulting in extended contracts and increased customer satisfaction.
  • Streamlined project workflows, reducing delivery times by implementing agile methodologies.

Experiencia

Executive and Operations Assistant

My Services
January,2023 - August ,2025

Managed calendars for multiple executives, scheduling over 50 meetings monthly and reducing conflicts by 20%., Coordinated domestic and international travel arrangements, optimizing costs and itineraries., Prepared and formatted business reports, presentations, and spreadsheets with a 99% accuracy rate., Organized and maintained digital filing systems using cloud storage, improving file retrieval speed by 40%., Processed and reconciled monthly expenses totaling $25K+ using Excel., Monitored project timelines and deliverables in Asana and Trello to ensure on-time completion., Handled client communications via email and chat, maintaining a 95% satisfaction rate., Updated and verified CRM data in HubSpot and Salesforce for accurate tracking and reporting.

Habilidades

Project ManagementAgile MethodologiesClient RelationsTeam LeadershipRisk Management
Publicado en CazVid - 17 may 2026
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