Demonstrated experience with Word.
Demonstrated experience with Excel.
Demonstrated experience with PowerPoint.
Demonstrated experience with Google Suite.
LTC Technologies
Managed invoicing processes, Reconciled accounts, Ensured accurate billing for clients, Assisted in resolving billing discrepancies, Maintained financial records, Provided exceptional customer service, Addressed client inquiries, Resolved technical or account-related issues, Assisted in optimizing customer experience and service efficiency
Superior Fence and Rail
Handled customer communications, Scheduled appointments, Followed up with leads from platforms like Yelp and Angi, Managed administrative tasks such as collecting and recording payments using SOS Inventory and QuickBooks, Generated invoices and receipts, Assisted clients with city permit processes, Supported both sales and operations
Whiteboard Risk & Insurance LLC
Gathered renewal documentation to present to clients, Processed enrollment, terminations and qualifying events for employees
Wodagyu
High School Diploma
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Demonstrated experience with Slack.
Managed all forms of communication with customers regarding their inquiries through phone, email, and instant messages, Ensured prompt and professional responses to maintain high levels of customer satisfaction, Monitored and tracked orders to ensure they were prepared and ready for shipment on a weekly basis, Coordinated with relevant departments to address any issues or delays in the order processing, Maintained up-to-date inventory records to accurately reflect stock levels
The Office Gurus
Handled calls from customers regarding their inquiries, Handled billing
Telus International
Handled claims, Requested reports from contractors, Obtained details of parts with manufacturers, Handled billing, Followed cases from claims
