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Mishel
Administrative Professional with 4+ years of diverse support experience
Contacto
Competencias
Handled scheduling, correspondence, and documentation to support organizational efficiency.
Provided attentive and professional service in hospitality and healthcare settings to ensure positive visitor and patient experiences.
Facilitated effective communication between teams, clients, and visitors across diverse environments.
Organized and led guided tours and managed visitor schedules at wildlife and tourist attractions.
Fluent in English, Portuguese, and Spanish, enabling effective communication in multicultural settings.
Educación
Idiomas
Resumen
Experienced support specialist with a background in administrative functions, customer service, and visitor engagement across diverse sectors. Skilled in communication, organization, and empathetic client interaction.
Logros Clave
- Managed schedules, correspondence, and meetings for EMPIBOL S.R.L, ensuring smooth administrative operations.
- Provided empathetic frontline support in a reproductive center, maintaining confidentiality and building trust with patients.
- Delivered high-quality customer service in hospitality environments, enhancing visitor experiences at Mabu Thermas Grand Resort Hotel and Dreams Eco Park.
Experiencia
Administrative Assistant
Provided administrative and logistical support by managing schedules, correspondence, and meetings, ensuring proper documentation through reports and minutes., Facilitated internal and external communication between teams, supervisors, and clients to achieve objectives., Optimized staff schedules and routes for efficient task coverage.
Receptionist / Assistant
Offered attentive and discreet support to patients, assisting with inquiries, appointment scheduling, and general administrative tasks., Demonstrated empathy and professionalism in a sensitive and confidential environment, helping to create a positive experience for all visitors.
Customer Service
Experienced restaurant attendant skilled in delivering exceptional customer service and ensuring a welcoming dining experience., Excelled in a high-pressure team environment maintaining high standards of customer service.
Receptionist / Tour guide
Facilitated guided tours at a falconry and wildlife center, a unique tourist attraction showcasing the art of falconry and wildlife conservation., Educated visitors about birds of prey, animal care, and conservation efforts while ensuring a memorable and engaging experience., Provided excellent customer service, coordinated visitor schedules, and maintained a welcoming environment for tourists.