Experienced professional with over 9 years in client service, sales, and quality assurance, dedicated to delivering tailored solutions and exceptional support across various industries.
Proficient in addressing client needs, resolving issues, and ensuring a positive customer experience.
Skilled in cold calling, pitching, and converting leads into clients across real estate and insurance sectors.
Ensures adherence to best practices and maintains high standards in service delivery and support.
Capable of creating reports, managing data, and streamlining workflows using Office and Google tools.
FAST INSURANCE AND TAX SERVICES
Working on commercial trucking insurance quotes for clients, Identifying their needs and coverages, Sending the quotes to them, Following up to answer any questions they might have in reference to the quote.
XP REALTY
Make initial cold calls to pre-identified real estate leads, Delivering an effective pitch to generate interest in the real estate services we provide.
SPACE BUSINESS CENTER
Be accountable and advocate for best practices and quality of work, Ensure clients are receiving the best support.
FUSION BPO
Helping customer to track their orders with tracking numbers, Help new customers with new orders, Process refunds, Help customers with cancellation.
High School Degree
Gastronomy Business Administration
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