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Moisés
Data Analyst with 3 years of experience in market research
Contacto
Competencias
Applied statistical analysis and data interpretation to support business strategies.
Created dashboards and reports using visualization tools to communicate findings effectively.
Conducted comprehensive market research to identify trends and opportunities.
Worked with cross-functional teams to gather requirements and present insights.
Educacion
Resumen
Experienced Data Analyst specializing in market research and data visualization.
Logros Clave
- Led data collection and analysis for multiple market research projects, resulting in actionable insights
- Developed dashboards and reports improving decision-making processes
- Collaborated across teams to interpret complex data sets and recommend solutions
Experiencia
Tech support agent
Respond to calls from customers interested in buying products from Nintendo., Schedule appointments to do repairs, depending on the type of Nintendo console the consumer has., Help the consumers if they are having trouble redeeming a digital code on their Nintendo Switch., Promote Nintendo products, services and offers, as long as the situation requires it.
Sales agent
Respond to calls from customers interested in buying Best Buy products., Helping the customer with their purchasing process., Transfer the customer to the helpline if they require tech service., Promote the company's products, services and savings plans where appropriate.
Call center agent, collections department
Provide assistance to customers with special billing requests., Promote the company's products, services and savings plans where appropriate., Maintain records of every call, made and received, and related toll charges., Listen to customer requests, consult alphabetical or geographical directories to resolve doubts and provide telephone information., Perform the required monthly billing charges when receiving customer calls.
Traffic agent, passenger service
Sell tickets to passengers who have not made a pre-purchase., Help passengers with the check in process and check baggage weight prior to flights., Assist passengers on flight arrival or departure., Inspect passenger tickets and passports for security purposes., Answer passenger questions about flights, aircraft, weather, travel routes and services, arrival or departure times.