Demonstrated experience with Microsoft Office.
Demonstrated experience with Database Management.
Goldblatt+Singer
Make sure all incoming leads, emails, texts and phone calls are being answered and equally distributed among all other intake agents, Track types of cases coming in and send them to their respective areas, Retain clients that have a personal injury claim, workers compensation claim, motor vehicle accidents claim and premise liability claims, Answer and update google LSA page, Help attorneys translate legal documents from English to Spanish, Talk to Spanish speaking clients who do not speak English to relay their messages and get their questions and concerns answered, Follow up with leads and refer cases to sister law firms.
Babcock Louisiana Injury Lawyers
Track all incoming leads and send them to the right areas based on if they were criminal cases, PI leads or traffic tickets, Receive all incoming calls and either answer all their questions and retain the client if they are PI Cases, if not refer them out to sister law firms, or transfer them to the right department, Keep track of the conversion rate of lead source so the head attorney can see if he wants to switch or keep them, Call every PI lead at least 3 times a day to sign them up with the firm or pass them along to others.
The Legal Reps APLC
Monitor all incoming leads and call each and every lead to answer their questions and see if they have a motor vehicle injury case or a personal injury case, Depending on the intake, sign them up with the law firm, Get all necessary documents and then fill out a Jotform, Answer all incoming calls and emails.
Criminal Lawyer
Arts
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Snowbird Transportation Pvt. Ltd.
Develop, supervise and train employees on a regular basis, Achieved improving my teams and the companies operating capabilities, Trained them according to the campaign’s standards and supervised their performance, Look for different plans and clientele to achieve better business and goals for the Company, Monitor all team’s joint performances, orders through numbers and metrics, Advertised the company’s product on a global basis.
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BNKe Pvt. Ltd.
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