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Customer Service Representative (English)

Contacto

Colombia, Huila Department, Colombia
Disponible en CazVid
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Competencias

Customer Service Excellence

Experiencia demostrada en Customer Service Excellence.

Passenger and Client Assistance

Experiencia demostrada en Passenger and Client Assistance.

Conflict Resolution

Experiencia demostrada en Conflict Resolution.

Problem Solving

Experiencia demostrada en Problem Solving.

Sales and Customer Retention

Experiencia demostrada en Sales and Customer Retention.

Educación

Bachelor's Degree
Politecnico Grancolombiano
2011 - 2017
SENA
2010 - 2011
High School Diploma
Colegio Rosario
2004 - 2009
administracion de empresas
SENA
2010 - 2011
bartender
Escuela Flir
Bussiness adminsitration, Banking and Financial Institutions Administration
SENA
2010 - 2011

Idiomas

SpanishNativo
EnglishC1 Advanced

Resumen

Customer Service Representative (English) buscando nuevas oportunidades

Experiencia

Customer Service Representative (English)

Talbots – Nuvo

Provided comprehensive customer support exclusively in English via telephone.. Assisted clientele with order placement, general inquiries, complaint resolution, and detailed product information.. Delivered prompt and effective solutions, consistently achieving high customer satisfaction metrics.. Managed customer cases in strict adherence to company quality standards and specified response-time requirements.. Consistently surpassed service performance indicators and achieved established sales objectives.. Cultivated enhanced communication and problem-solving proficiencies within a dynamic, fast-paced environment.

Customer Service Representative

Centro de Keratinas Bogotá

Rendered personalized customer support across multiple communication channels.. Advised customers on product features, current promotions, and available services.. Professionally and efficiently resolved customer concerns to ensure satisfaction.. Executed follow-up communications to foster increased customer satisfaction and loyalty.. Attained all service quality and sales performance goals.. Successfully managed a high volume of customer interactions while maintaining exemplary professionalism.

Financial Sales Advisor

Banco Caja Social

Guided customers through a range of financial products and comprehensive banking services.. Proactively identified customer financial needs and recommended tailored solutions.. Efficiently processed service requests while cultivating and maintaining strong client relationships.

Insurance and Financial Sales Advisor

Mapfre Seguros

Assisted clients in selecting appropriate insurance policies and financial products.. Provided personalized recommendations precisely aligned with individual customer requirements.. Supported daily sales operations and streamlined administrative processes.. Promoted complementary products to elevate customer satisfaction and achieve business targets.. Nurtured robust customer relationships through consistently professional service delivery.

Customer Service Representative

Centro de Keratinas

Rendered personalized customer support across multiple communication channels.. Advised customers on product features, current promotions, and available services.. Professionally and efficiently resolved customer concerns to ensure satisfaction.. Executed follow-up communications to foster increased customer satisfaction and loyalty.. Successfully managed a high volume of customer interactions while maintaining exemplary professionalism.

Habilidades

Customer Service ExcellencePassenger and Client AssistanceConflict ResolutionProblem SolvingSales and Customer Retention
Publicado en CazVid - 16 oct 2026
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