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Paballo

Customer Service & Business Development specialist with 5+ years of client engagement

Contacto

Soweto, Gauteng, South Africa
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Competencias

Client CommunicationAdvanced

Extensive experience in communicating with clients, explaining products and resolving inquiries effectively.

Sales TechniquesIntermediate

Applied sales skills to promote funeral cover products and improve sales performance in call center roles.

Business DevelopmentIntermediate

Gained knowledge through a learnership to support strategic growth and administrative competencies.

Interpersonal SkillsAdvanced

Demonstrated team collaboration, decision making, and problem-solving in customer service environments.

Educacion

High School Diploma
Reasoma secondary

Idiomas

EnglishIntermediate

Resumen

Experienced call center agent with a proven track record in client communication, sales, and strategic learning. Skilled in handling inquiries, promoting products, and supporting business growth initiatives.

Logros Clave

  • Assisted clients with inquiries and sold funeral cover products at I Talk Financial Services, enhancing customer satisfaction and sales skills.
  • Handled client inquiries professionally while delivering high-quality service at Clientele Services, maintaining customer loyalty.
  • Participated in a learnership to strengthen business development and administrative skills, fostering a strategic, business-focused mindset.

Experiencia

Call centre agent

I Talk financial services
2021 - 15 April 2023

Assisting clients with inquiries, Providing clear explanations of the company, Selling funeral cover products

Call centre agent

Clientele services
04 May 2024 - 09 December 2024

Addressing client inquiries professionally, Delivering high-quality customer service

Candidate for a Learnership

I-Q
17 January 2025 - 10 December 2025

Strengthening business development knowledge, Improving administrative competencies, Cultivating strategic, business-focused approach

Habilidades

Client CommunicationSales TechniquesBusiness DevelopmentInterpersonal Skills
Publicado en CazVid - 17 may 2026
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