Mubanga

Demonstrated experience with Advanced Excel.

Demonstrated experience with EViews.

Demonstrated experience with STATA.

Demonstrated experience with R-Programming.

Demonstrated experience with HubSpot CRM.

Formulated concept notes, programme briefs, and funding proposals submitted to multilateral development agencies (FAO), structuring project finance frameworks aligned with donor ESG mandates and Zambia's national agricultural strategy. Developed and appraised climate-smart value chain models linking smallholder producers to financial service providers and off-take markets, applying due diligence principles to assess financial viability and market risk.. Integrated ESG principles and gender-responsive criteria into programme design, onboarding over 250 smallholder farmers into inclusive finance programmes including the Sustainable Agriculture Finance Facility.. Managed stakeholder communications across government agencies, financial institutions, development partners, and farming cooperatives, coordinating multi-party workflows in a complex institutional environment.. Prepared ministerial briefs, external communications, and performance reports for senior officials, demonstrating strong written communication and sound editorial judgment.

Led end-to-end business development across multiple accounts, conducting needs assessments and preparing tailored proposals that contributed directly to a 20% growth in the active client base.. Managed the full client lifecycle from initial outreach through onboarding and retention, achieving a 30% increase in recurring engagements through consistent follow-through and account management.. Maintained CRM records and pipeline tracking across all active accounts, producing regular performance reports to inform management planning and identify growth opportunities.. Coordinated internal handoffs across sales, operations, and delivery teams to ensure timely fulfilment of commitments and seamless client experience.

Redesigned onboarding and administrative workflows, achieving a 65% reduction in processing turnaround time through improved documentation systems and internal coordination protocols.. Cleared a 3-year backlog of 200+ records within 5 months through systematic file organisation and process improvement, demonstrating analytical discipline and the ability to execute independently under pressure.. Maintained high-accuracy records and confidential client data throughout a major policy rollout, providing clear and accessible communication to members of the public across multiple channels.