Myriam - Data Analyst with 5+ years in Retail and E-commerce

Utilized statistical tools and techniques to interpret complex data sets and support business decisions.

Prepared and optimized queries to extract data from relational databases for reporting purposes.

Created detailed reports, pivot tables, and analyzed data trends with Excel functions.

Built dashboards and visual reports with tools like Tableau and Power BI to communicate insights clearly.

Managed the overall administration of the pet transportation business., Built strong commercial relationships with suppliers, clients, and collaborators., Supervised logistics, human resources, and material resources., Coordinated with rescuers, veterinarians, and potential customers to optimize service quality.

Managed administrative tasks and strengthened relationships with suppliers., Designed and implemented marketing strategies and financial control., Led a team of five employees, conducting biweekly meetings to assess progress.

Organized meetings and managed executive agendas., Coordinated business trips, including flights and accommodations., Provided in-office customer service and handled correspondence., Prepared reports and maintained efficient file management.

Promoted vacation club activities and provided personalized customer service., Registered and verified customer information in the company’s database., Conducted monthly sales meetings and quarterly training sessions., Led a sales team of 25 members, optimizing their performance., Developed marketing strategies and supervised team performance.