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Nallely

Call Center Agent

Contacto

Mexico City, Mexico City, Mexico
Disponible en CazVid
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Competencias

SalesIntermediate

Applied sales techniques to promote products and services, contributing to company revenue targets.

Customer ServiceIntermediate

Handled customer inquiries and complaints, ensuring high customer satisfaction through active listening and empathy.

Computer ToolsIntermediate

Utilized various computer applications to support customer and administrative tasks efficiently.

Appointment SettingIntermediate

Scheduled and confirmed appointments, coordinating effectively between clients and sales teams.

Customer OrientationIntermediate

Focused on understanding customer needs and providing tailored assistance to improve service experience.

Idiomas

Spanish
English

Resumen

Experienced call center agent specializing in customer service, sales, and appointment setting. Skilled in leveraging technical tools and maintaining customer satisfaction across industries including property management and virtual assistance. Committed to delivering excellent client engagement and...

Logros Clave

  • Provided exemplary customer service and sales support at The Result Company and Call Centered, handling diverse client queries and driving appointments.
  • Gained experience in property management and virtual assistance, demonstrating versatility across roles and industries.
  • Mastered technical skills in sales, customer service, and computer tools, contributing to efficient call center operations.

Experiencia

Call Center Agent

The Result Company
2021 - 2022

Customer services, Sales agent, Appointment setter

Call Center Agent

Call Centered
2023 - 2024

Customer services, Sales agent, Appointment setter

Virtual Assistant and Property Management

True Work Logistics
2025

Habilidades

SalesCustomer ServiceComputer ToolsAppointment SettingCustomer Orientation
Publicado en CazVid - 17 may 2026
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