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Nana
Support Analyst
Contacto
Competencias
Demonstrated experience with Troubleshooting IT problems.
Demonstrated experience with Technical Writing.
Demonstrated experience with System Analysis.
Demonstrated experience with Information Systems Management.
Demonstrated experience with Communication and Training Delivery.
Educacion
Idiomas
Resumen
Support Analyst open to new opportunities
Experiencia
Support Analyst
Provide IT support and troubleshooting for healthcare institutions including Ridge Hospital, Parliament of Ghana, Police Hospital, Amasaman Hospital, Civil Service, Jams Info Systems, and Glee Info Solutions.. Delivered training to health personnel nationwide under the NEHSA E‑Pharmacy Project, ensuring smooth adoption of digital health systems.. Created workflow documentation and manuals to improve system usability and reduce recurring issues.. Collaborated with teams to implement IT solutions that enhanced organizational efficiency.
Support Analyst
Provide support for clients who use our system, conduct trainings also for clients, do troubleshooting and anything software related