Dedicated IT support professional with a strong background in healthcare systems, troubleshooting, and technical communication. Committed to enhancing system performance and user training.
Expertise in diagnosing and resolving complex IT issues in healthcare settings.
Skilled in creating clear technical documentation and user guides for diverse audiences.
Proficient in analyzing and optimizing healthcare information systems for better performance.
Capable of effectively communicating technical concepts and delivering training sessions.
Rx Health Info Systems
Provide IT support and troubleshooting for healthcare institutions including Ridge Hospital, Parliament of Ghana, Police Hospital, Amasaman Hospital, Civil Service, Jams Info Systems, and Glee Info Solutions.. Delivered training to health personnel nationwide under the NEHSA E‑Pharmacy Project, ensuring smooth adoption of digital health systems.. Created workflow documentation and manuals to improve system usability and reduce recurring issues.. Collaborated with teams to implement IT solutions that enhanced organizational efficiency.
Bachelor of Science
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