Skilled security professional with over 4 years of experience managing client satisfaction, operating security systems, and performing security hardware installations and repairs. Proven ability to ensure safety and operational efficiency.
Ensured client satisfaction by effectively managing client interactions and service requests at security posts.
Operated Gallagher and Ozone systems for security access, including searching, attendance, and delivery management.
Performed repairs and maintenance on security systems such as cameras and beams during technical training.
Directed calls professionally and ensured clear communication with clients and internal departments.
Phangela group (Teraco)
Client Liason-ensuring client satisfaction in redoring service., Access control using Gallagher System and ensuring that Clients are being Served as per their tickets requirements to avoid /Compromise clients assets, Telephone Ettique-directing Calls to the relevant departments with professionalism.
Phangela Group
Electronic Access Control using and Ozone System searching and attending deliveries.
Fidelity
Camera Installations and Programming, Beams And Security System repairs and maintenance
Grade 12
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Installed and programmed security cameras, beams, and other security hardware during technical training at Fidelity.
