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Nashendra
Self-Employed
Contacto
Competencias
Skilled in formulating and executing strategic plans to drive growth and market share across various sectors.
Experienced in overseeing daily operations, team leadership, and ensuring compliance in diverse service industries.
Proven ability to manage and motivate teams to achieve operational excellence and high performance.
Focused on delivering exceptional service quality to enhance customer satisfaction and loyalty.
Capable of managing complex projects from assessment to delivery, ensuring quality and timeliness.
Educación
Resumen
A dynamic professional with over 20 years of experience in strategic planning, operations, and team management across banking, transport, auto restoration, and pest control sectors. Adept at driving growth, optimizing operations, and leading high-performing teams.
Logros Clave
- Led regional business growth strategies at ABSA Bank, managing a portfolio representing 42% of the regional market.
- Successfully managed diverse teams across multiple sectors, including pest control, auto restoration, and transport, ensuring operational excellence.
- Developed and executed strategic plans exceeding targets in both financial services and retail sectors.
- Streamlined operations and improved safety and compliance standards in multiple service-based businesses.
- Managed full-cycle classic car restoration projects, delivering high-quality results and customer satisfaction.
Experiencia
Self-Employed
Provided transport and delivery services for customers across short- and long-distance routes, ensuring safe and timely delivery of goods.. Operated a 1-ton bakkie and 6-meter trailer, handling loads up to 1-ton capacity in compliance with safety and road regulations.. Managed end-to-end logistics operations, including route planning, load management and customer scheduling.. Established and launched an owner-driver transport business in November 2025 to meet growing demand for small-load transportation services.. Delivered excellent customer service through direct client interaction, communication and service coordination.. Conducted pricing negotiations with customers based on load weight, cargo size, delivery distance and operational costs.. Maintained accurate records of deliveries, client requirements and transport schedules to ensure operational efficiency.. Ensured adherence to vehicle maintenance, safety standards and transport compliance requirements.
Self-Employed
Executed classic car restoration projects, managing full restoration processes from assessment to final delivery.. Performed complete bodywork, interior refurbishment and mechanical repairs, ensuring high-quality workmanship and authenticity.. Sourced authentic and compatible spare parts through supplier networks and conducted parts fabrication when components were unavailable.. Conducted engine conversions and upgrades based on client requirements and performance goals.. Managed the sales of classic car spare parts, including customer consultations and inventory coordination.. Applied strong problem-solving and technical skills to restore vintage vehicles while maintaining originality and functionality.. Maintained workshop safety standards and ensured tools and equipment were properly used and maintained.
Business Centre Manager - KZN
Developed and executed strategic business plans to exceed targets across industries and sectors.. Directed operations, team performance and credit risk, ensuring financial sustainability and compliance.. Identified growth opportunities, led business development initiatives and delivered client value propositions.. Conducted due diligence, financial modelling and loan assessments, holding a personal credit approval mandate.. Managed and coached a team of bankers, fostering a high-performance culture and succession planning.. Hosted client presentations and networking events, strengthening partnerships and value-chain opportunities.. Maintained client retention, cross-selling and reporting to senior leadership while collaborating with product and marketing teams.
Manager
Managed multiple teams across KwaZulu-Natal, overseeing pest control, hygiene and cleaning services.. Directed daily operations, staff allocation and safety compliance, including night-time fumigation and chemical handling.. Conducted site inspections, audits and operational reporting to ensure high service standards and efficiency.. Maintained client relationships, handled service queries and identified business growth opportunities.. Managed procurement, chemical deliveries and equipment maintenance, applying technical knowledge of engines and lubricants.. Delivered staff training, performance guidance and ensured regulatory compliance across all sites.
Provincial Manager – Wholesale, Retail | Franchise and SME Acquisitions
Managed Wholesale, Retail, Franchise and Enterprise Acquisition Book (~42% of regional portfolio).. Developed and executed strategies to achieve targets and drive business growth.. Led regional and national franchisor relationships, negotiating pricing and finance structures.. Oversaw operations, team performance, credit risk and financial sustainability.. Conducted due diligence, financial modelling and high-value credit approvals (>R5M).. Hosted franchise events, client presentations and represented the bank on media platforms.. Managed client lifecycle, retention and cross-selling of banking products.. Reported to Principal and EXCO; KZN recognized as Best Performing Region Nationally.