Nasry - Data Analyst with 3 years of experience in market research

Utilized statistical tools and techniques to interpret complex data sets

Created detailed dashboards and visual reports to communicate findings effectively

Conducted surveys and analyzed market trends to support business strategies

Worked with cross-functional teams to ensure data accuracy and project success

Managed daily operations across all departments: reception, housekeeping, maintenance, and security., Oversaw hiring, task delegation, scheduling, and staff evaluations., Ensured exceptional customer service and resolved guest concerns and escalations efficiently., Planned and priced events including birthdays, meetings, and private bookings., Retrained all staff and restructured key internal processes to improve service delivery., Hired critical roles to fill operational gaps and improve department performance.

Dispatched loads and coordinated logistics with carriers and shippers., Conducted interviews and trained new team members in company processes and dispatch software., Managed high volumes of communication, ensuring efficiency and customer satisfaction., Used platforms such as Central Dispatch, Truckstop, and BATS CRM., Management duties such as owners meetings, decision making, providers selection and more.

Managed freight brokerage operations and dispatching., Maintained direct communication with clients and drivers., Lead generations and sales.