Versatile professional with experience in teaching, customer service, and educational support. Adept at fostering positive relationships, managing tasks efficiently, and enhancing learning and customer experiences.
Skilled in conveying information clearly and effectively across diverse audiences.
Proficient in managing multiple tasks and maintaining structured environments.
Capable of conducting targeted research to support educational and customer service needs.
Experienced in using Word, PowerPoint, and other office tools for effective documentation and presentations.
Edustaff
Prepare classroom activities and lesson plans.. Provide resources for educational uses, assign homework and classwork.. Observe and evaluate students cognitive and social development.
Mass General Brigham Health Plan
Respond to customers inquiries regarding their health plan bills or benefits, resolving any issues or forwarding calls to appropriate representatives.. Assisted in finding medical facilities that accepted individual’s health plan or referrals for specialist.
Avenue Market
Provide exceptional customer service while itemizing and totaling customer’s purchases.. Assist customers with finding their needs and assuring the cleanliness and organization front section.
Master’s of School counseling
Upper Elementary Education (3-6)
Bachelor of Arts
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