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Natalia
Customer Service Agent with diverse experience in hospitality and retail
Contacto
Competencias
Experienced in addressing customer inquiries, resolving complaints, and providing support in hospitality and retail sectors.
Skilled in articulating solutions clearly via calls and emails in a high-volume customer service environment.
Capable of analyzing customer issues and providing effective solutions to improve satisfaction.
Able to manage multiple customer interactions efficiently under high workload.
Educacion
Idiomas
Resumen
Dedicated customer service agent with experience in hospitality and retail, proficient in managing high call volumes and resolving diverse customer issues.
Logros Clave
- Handled high volume customer calls at Walmart, answering over 50 calls daily.
- Resolved ongoing reservation issues at Airbnb through effective communication.
- Provided bilingual customer support in English via calls and emails.
Experiencia
Customer Service Agent
Customer service in English through calls and emails., Solved problems of ongoing reservations., Answered a high volume of calls.
Customer Service Agent
Customer service in English through calls and emails., Answered more than 50 calls per day., Listened to customer complains or inquiries, and solved problems related to their purchases.