Customer service professional with experience in financial analysis, complaint management, and client engagement. Skilled in creating presentations and utilizing soft skills to foster positive customer relationships.
Handled customer complaints and provided financial advice to clients.
Assisted in analyzing credit risk during credit application processing.
Utilized PowerPoint and Canva to prepare presentations and reports.
Demonstrated patience, adaptability, empathy, and teamwork in client interactions.
Micredito Company
Complaint management, Credit risk analysis, Processing of credit applications, Financial product offers
Bachelor’s Degree
English
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