Natalie

Demonstrated experience with Program Implementation.

Demonstrated experience with Project Coordination.

Demonstrated experience with Process Improvement.

Demonstrated experience with Operational Analysis.

Demonstrated experience with Cross-Functional Collaboration.

Execute consulting and implementation work across child welfare practice and systems, advancing practice models, system changes, pilots, engagement work plans, and project delivery.. Provide frontline-informed guidance on workflow, casework, supervision, workforce, and operational needs; identify implementation barriers and practice risks; and collaborate across implementation, policy, research, and project teams.

Led statewide implementation initiatives supporting the Illinois Department of Children & Family Services (DCFS), coordinating providers, business leaders, technical teams, and state stakeholders from planning through execution.. Directed the YES Funds Implementation, YES Funds Provider Outreach, and 1042 Provider Outreach initiatives, leading implementation planning, stakeholder engagement, provider communications, and statewide adoption efforts.. Led the Reconciliation Metrics Automation initiative, improving reporting accuracy, streamlining financial processes, and strengthening operational decision-making.. Partnered with product owners, developers, business teams, and state leadership to translate operational priorities into practical solutions that improved workflows and stakeholder experience.

Partnered directly with Corporate Officers, Vice Presidents, and Directors to advance strategic initiatives, executive priorities, and cross-functional operations across a statewide child welfare nonprofit.. Led planning and execution of large-scale organizational initiatives and events serving 150–250+ attendees, managing budgets, logistics, vendor relationships, communications, and implementation.. Managed the Russell & Josephine Kott Memorial Charitable Trust grant program, serving as the primary liaison for foster families while overseeing applications, reimbursements, documentation, and fund administration.. Coordinated executive leadership, Board, and committee operations by preparing materials, documenting decisions and action items, and driving timely follow-through on organizational priorities.

Managed a complex intact family services caseload, conducting assessments, developing service plans, and coordinating interventions to support child safety, family stability, and long-term outcomes.

Managed clinical and administrative coordination for a high-volume specialty practice, serving as a primary liaison among patients, physicians, hospitals, imaging centers, and multidisciplinary clinical teams.

Conducted research and operational analysis for juvenile justice leadership, evaluating program operations, service planning, and delivery to inform organizational decision-making and strengthen program effectiveness.