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Natasha
Sales & Recruitment Specialist with 5+ years in HR and Customer Service
Contacto
Competencias
Provided customer support through multiple roles, including handling contracts, resolving doubts, and enhancing customer experience.
Sold staffing services and negotiated payment plans, demonstrating skills in persuasion and client management.
Fluent in English and Spanish, used extensively in teaching, customer service, and communication roles.
Proficient in MS Office Suite and graphic design tools, utilized in administrative and marketing tasks.
Experienced English Professor and Department Coordinator, involved in curriculum delivery and coordination.
Educacion
Idiomas
Resumen
Dedicated professional with extensive experience in customer support, sales, recruitment, and education. Skilled in negotiation, communication, and software utilization, with fluency in English and Spanish.
Logros Clave
- Sold staffing services effectively to a variety of companies, ensuring their recruitment needs were met
- Negotiated payment arrangements and obtained payments efficiently as a Collections Agent
- Promoted and upsold internet and cellphone contracts while providing tailored customer solutions
Experiencia
Sales Agent & Recruiter
Effectively sold staffing services to companies ensuring the company ́s needs, Thoroughly located and interviewed candidates for the specific positions required by different companies
Phone & email Collections Agent
Effectively negotiated payment arrangements (PTP) for our patients based on the amount due and payment capabilities, Successfully obtained payments and in special occasions, utilized discount packages available for patients based on loyalty and medical bill total
Customer Service Representative
Promoted both internet and cellphone contractual agreements to potential customers, Upsold customers by modifying preexisting promotional packages to fit their wants, needs & budget
Customer Service Representative
Clarified customer ́s doubts by analyzing each case, finding the root-cause and providing them the right products to fit their needs; all of this in most pleasant and less time-consuming way to create the best customer experience possible