Experienced Product Manager with a background in SaaS and UX design, leading team initiatives and product enhancements for over 8 years.
Managed product lifecycle, coordinated between development and marketing teams, and set product strategy.
Designed user interfaces and improved user experience based on research and testing.
Applied Scrum and Kanban frameworks in managing product development cycles.
Utilized analytics tools to monitor product performance and inform decision-making.
Oracle NetSuite
Delivered end-to-end ERP implementation and optimization projects for clients across diverse industries., Analyzed business processes and translated requirements into NetSuite configurations and customizations., Designed and developed scripted solutions within the SuiteCloud platform to automate and streamline financial and operational workflows., Collaborated with cross-functional teams and client stakeholders to ensure smooth adoption and alignment with business objectives., Provided user support and post-implementation assistance to enhance system performance and client satisfaction.
Syngenta Agro Uruguay S.A.
Led SAP migration from LSAP to GSAP/FEP, including data validation, UAT/PROD testing, and interface configuration., Identified and resolved process bottlenecks in the Invoice-to-Pay (I2P) workflow, improving KPI compliance., Provided training and documentation to finance and operations teams to enhance I2P efficiency., Collaborated across departments to ensure sustainability of implemented solutions.
The Hackett Group
Coordinated schedules for technical support activities under the ITIL Foundation framework., Monitored service levels, ensured incident management compliance, and supported QA reviews., Liaised with account management to support decision-making on service level agreements.
Administrative Technician
Accounting Administrative Assistant
Foreign Trading
Effective Collection Techniques
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