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Nathalia

Customer Service and Graphic Design Professional with International Experience

Contacto

Bucaramanga, Santander Department, Colombia
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Experienced in managing customer interactions, ensuring satisfaction, and resolving issues efficiently across diverse sectors.

Graphic DesignIntermediate

Skilled in brand identity creation, logo design, brochures, and website development to enhance brand presence.

Communication & Public RelationsIntermediate

Proficient in social media management, content creation, and delivering engaging radio and voice campaigns.

Event Logistics & CoordinationBeginner

Assisted in planning and executing events and marketing campaigns, supporting smooth logistics operations.

Educacion

High School Degree
Colegio Alemán de Barranquilla
Completed 2014
IB Certificate (international baccalaureate)
Colegio Alemán de Barranquilla
Completed 2014
Advance academic English
Kaplan English College institute Perth WA
Completed 2015
Marketing and Advertisement Graduated
University of Santander
Completed 2021
University of Santander
2018
University of Santander
Completed 2020
University of Santander
Completed 2020
Aspromer
2020

Idiomas

SpanishNative
EnglishB2
GermanA1

Resumen

Versatile professional with strong background in customer service, graphic design, and social media management. Proven ability to adapt across sectors including retail, hospitality, and media, with a focus on delivering engaging customer experiences and creative branding solutions.

Logros Clave

  • Managed cash flow and enhanced customer service experience across multiple retail and hospitality roles.
  • Designed brand identities and websites for clients, improving their market visibility.
  • Led social media campaigns and created engaging content for radio and marketing projects.
  • Supported event logistics and advertising efforts, contributing to successful promotional activities.
  • Provided bilingual customer support, enhancing client satisfaction and engagement.

Experiencia

Retail

Delaware North

Cash management, Customer service

Waiter

Labour Solutions Australia

Service to VIP costumers

Waiter

BIT Cocktail House

Cash management, Table service, Assistance in cocktail making

Auxiliary

CINECOLOMBIA S.A.S

Projection room organization, Assistance to costumers

Broadcaster

La U radio 107,7

Host in a weekly radio show about tourism, Social Media assistance, Radio chronicle creator, Recording voice for an environmental campaign awareness

Graphic Designer

SERVIPRO S.A.S

Brand image design (Logo, slogan, business cards, brochure, etc...), Website creation

Graphic Designer

FIDNUS

Brand image design (Logo, slogan, business cards, brochure, etc...)

Communications intern

National and International Relations Office UDES

Social media management, Design of advertising pieces, Support in event logistics through online platforms

Call Agent

Teleperformance

Customer service

Retail sales

Full Moda

Store attendance

Customer service

Webhelp

Chat campaign

Habilidades

Customer ServiceGraphic DesignCommunication & Public RelationsEvent Logistics & Coordination
Publicado en CazVid - 2 jun 2026
Contactar a Nathalia