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Nathalye
Bilingual Customer Service, Interpreter & Healthcare Administrative Support Professional
Contacto
Competencias
Demonstrated experience with Interpretation accuracy.
Demonstrated experience with Fluent bilingualism.
Demonstrated experience with Clear communication.
Demonstrated experience with Empathy display.
Demonstrated experience with Call center experience.
Educación
Idiomas
Resumen
Bilingual Customer Service, Interpreter & Healthcare Administrative Support Professional open to new opportunities
Experiencia
Interpreter
Streamlined communication for non-English speaking customers by providing accurate interpretation services.. Ensured adherence to confidentiality standards when handling sensitive information during call interpretations, safeguarding client privacy at all times.. Delivered excellent customer experience by empathetically conveying messages between callers and recipients during emotionally charged situations.
Chat and Email Operator and Bookkeeper
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.. Provided excellent customer service while following through on responsibilities to customers and recovering from any errors made.. Prepared monthly bank reconciliations to ensure accurate representation of company’s financial position.. Provided support during audits by supplying requested documentation promptly and accurately.. Maintained and processed invoices, deposits, and money logs.
Pharmacy Technologist
Reduced medication errors by diligently checking prescriptions for accuracy and completeness before dispensing to patients.. Participated in continuing education opportunities, staying current on industry trends and best practices for optimal job performance.. Participated in quality improvement initiatives by regularly reviewing internal procedures, identifying areas for enhancement, and suggesting necessary adjustments.
Owner
Increased repeat business from satisfied customers through attentive service delivery.. Utilized advanced technology systems to streamline record-keeping and prescription management tasks.. Managed inventory levels to ensure optimal stock availability and timely replenishment.. Ensured compliance with federal, state, and local regulations through diligent monitoring of internal processes.
Customer Service Agent Via Chat in English
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.. Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.. Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
Assistant Pharmacist
Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.. Contributed to increased sales by recommending appropriate over-the-counter products based on customer symptoms or needs.. Received incoming supplies and stocked in correct locations.
Assistant Pharmacist
Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.. Increased patient adherence to medication regimens through effective communication regarding dosage instructions and potential side effects.. Received incoming supplies and stocked in correct locations.
Assistant Pharmacist
Improved patient satisfaction by providing friendly, accurate and timely assistance with prescription processing.. Assisted the pharmacist in managing inventory levels, ensuring adequate stock of medications for customer needs.. Contributed to increased sales by recommending appropriate over-the-counter products based on customer symptoms or needs.
Chat and Email Operator and Bookkeeper (from Home)
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.. Provided excellent customer service while following through on responsibilities to customers and recovering from any errors made.. Provided support during audits by supplying requested documentation promptly and accurately.. Maintained and processed invoices, deposits, and money logs.
Over the Phone Interpreter (OPI) English/Spanish - Medical Field (from Home)
Streamlined communication for non-English speaking customers by providing accurate interpretation services.. Ensured adherence to confidentiality standards when handling sensitive information during call interpretations, safeguarding client privacy at all times.. Delivered excellent customer experience by empathetically conveying messages between callers and recipients during emotionally charged situations.