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Nathan
HR Assistant
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HR Assistant open to new opportunities
Experiencia
Customer Service Representative(CSR)
Handled high-volume customer inquiries through phone, email, and chat, providing accurate and timely resolutions.. Resolved customer concerns and complaints efficiently while maintaining a high standard of service and professionalism.. Exceeded customer service targets and performance metrics through effective communication and problem-solving.. Built and maintained positive customer relationships by understanding needs and providing personalized solutions.. Managed customer accounts, processed requests, and ensured accurate documentation and timely follow-ups.. Coordinated with internal teams to resolve complex issues and improve the overall customer experience.
English as Second Language - Teacher(ESL)
Delivered engaging one-on-one and group English lessons tailored to students’ proficiency levels, learning goals, and individual needs.. Developed personalized lesson plans and learning materials to improve students’ grammar, vocabulary, pronunciation, and communication skills.. Assessed student progress regularly and provided constructive feedback to support continuous language development.. Created a supportive and interactive learning environment that encouraged students to communicate confidently in English.. Adapted teaching strategies to accommodate different learning styles, abilities, and cultural backgrounds.. Helped students improve their conversational fluency, comprehension, and overall confidence in using English.
Freelance Modeling
Collaborated with photographers, brands, and creative teams for commercial, fashion, and promotional projects.. Participated in photoshoots, campaigns, and promotional content while consistently representing brand concepts and visual requirements.. Adapted confidently to different styles, poses, themes, and creative directions to meet project objectives.. Maintained a professional image and strong work ethic throughout castings, fittings, shoots, and client engagements.. Built positive working relationships with clients and creative teams through effective communication and reliability.. Managed freelance bookings, schedules, and project requirements while meeting deadlines and client expectations.. Promoted personal brand and portfolio through social media and digital platforms to attract new opportunities.