Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Natiushka
Project Manager with 5+ years of experience in construction and infrastructure
Contacto
Competencias
Planning, executing, and closing projects within scope, time, and budget constraints.
Managing communication and expectations among clients, vendors, and team members.
Monitoring and controlling project costs to stay within financial plans.
Identifying and mitigating potential risks throughout project lifecycle.
Organizing resources, timelines, and workflows for infrastructure projects.
Educacion
Resumen
Experienced project manager specialized in construction and infrastructure projects, adept at coordinating teams and managing project lifecycles.
Logros Clave
- Led multiple large-scale construction projects from inception to completion, ensuring timely delivery and adherence to budgets.
- Coordinated cross-functional teams and managed stakeholder communication to streamline project workflows.
- Developed project plans, risk management strategies, and compliance documentation improving project efficiency.
Experiencia
Customer Services Agent
Assisting agent with billing related issues, such as problems with days services not given, credit for the renewal plan, and upgrades., Placing orders for client upgrades and new orders., Providing customer services regarding new phones, models, new billing cycle, and notifying regarding new network issues.
Customer Services Agent
Helping clients with sales orders and upselling, placing orders for electronics., Tracing orders and verifying with the Carrier the location of each item., Verifying availability of the order in store or online.
Subject Matter Expert (Mentor)
Providing knowledge and experience to trainees regarding the line of business., Maintaining the new hires' focus on what they learned during training., Answering questions related to the product and system to the trainees.
Learning Specialist
Training agents to provide them with the knowledge required to give correct information and manage systems appropriately., Ensuring user and profile creation is correct., Scheduling agents for calls and creating meetings for inductions for new hires.
Order Management Specialist
Reviewing Third Party and Standard order discrepancies., Analyzing data to be fulfilled from different DC., Working with urgency and Government Orders.