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Nelson

Call Center Agent with 3+ years of customer service and tech support

Video resume

Highschool
Callcenter agent, customer services, Sales services, Billing support services, and techsupport Servicez

Contacto

Sonsonate, Sonsonate, El Salvador
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided customer support across multiple industries, ensuring client satisfaction and issue resolution

Technical SupportIntermediate

Assisted clients with troubleshooting and resolving technical issues in call center settings

Sales SupportIntermediate

Engaged in sales activities and supported promotional efforts through customer interactions

Bilingual CommunicationAdvanced

Communicated effectively in English and Spanish, facilitating support for diverse customer bases

Account ManagementIntermediate

Managed multiple accounts, navigating different client requirements and industries

Resumen

Experienced bilingual call center agent with over three years working in customer service, tech support, and sales, supporting diverse accounts.

Logros Clave

  • Accumulated over 3 years of experience in call center roles including customer service, billing, tech support, and sales
  • Gained bilingual proficiency in English and Spanish, supporting diverse customer needs
  • Worked across different accounts and call centers, demonstrating adaptability and role diversity

Habilidades

Customer ServiceTechnical SupportSales SupportBilingual CommunicationAccount Management
Publicado en CazVid - 3 jul 2025
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