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Competencias
Experiencia demostrada en Driver Dispatch & Scheduling.
Experiencia demostrada en Route Optimization & GPS Tracking.
Experiencia demostrada en Real-Time Problem Solving.
Experiencia demostrada en Load Planning & Delivery Coordination.
Experiencia demostrada en Dispatch Software & Microsoft Office Suite (Word, Excel, PowerPoint, Power BI).
Educacion
Experiencia
Dispatch Branch Manager – Logistics & Driver Coordination
Directed all branch dispatch operations, coordinating routes for Dry-Van, Flat Beds, Reefers, and Frac-Sand fleets., Maintained real-time communication with drivers to provide updated route instructions and resolve operational issues quickly., Oversaw breakdown management, ensuring minimal downtime for drivers., Recruited, trained, and mentored new dispatchers, building a high-performance team., Created performance dashboards and reports to track KPIs, driver performance, and efficiency metrics.
Director of Consular Affairs
Managed operations for 57 international offices, overseeing staffing, logistics, and service delivery., Directed strategic planning, budgeting, and policy implementation to improve operational efficiency., Coordinated responses to urgent situations, ensuring rapid and accurate communication between offices worldwide.