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Nhlanhla
Merchandiser
Contacto
Competencias
Provided support through call handling, communication, and complaint resolution across various roles.
Maintained accurate records, compiled reports, and supported documentation processes.
Executed stock control, product placement, and shelf visibility tasks in retail settings.
Provided reception services, maintained files, and assisted with office and community outreach activities.
Produced baked goods, managed inventory, and delivered front-of-house service in hospitality.
Educación
Idiomas
Resumen
Versatile professional with over 6 years in customer service, merchandising, administration, and hospitality. Skilled in stock control, report compilation, and client communication.
Logros Clave
- Executed in-store merchandising ensuring product placement and visibility met company standards.
- Handled high-volume customer inquiries, resolving complaints and maintaining customer satisfaction.
- Managed daily operations at Busisiwe Tavern, supervising staff, controlling stock, and improving service quality.
Experiencia
Merchandiser
Executed in-store merchandising according to company standards, Ensured accurate product placement, pricing, and shelf visibility, Monitored stock levels and reported shortages or damages, Compiled accurate daily and weekly store reports, Coordinated with store teams to ensure smooth operations
Administrative Assistant / Participant
Provided reception and administrative support, Maintained visitor registers, client files, and documentation, Assisted with food parcel distribution and reporting, Conducted community outreach and home visits, Supported daily office coordination and data recording
Customer Service Representative
Handled high-volume inbound and outbound customer queries, Resolved complaints professionally while meeting service-level targets, Updated and maintained accurate customer records, Communicated effectively across phone, email, and digital platforms, Maintained customer satisfaction and brand...
Baker
Produced and sold baked goods to local customers, Managed inventory, pricing, and cash transactions, Maintained consistent quality and customer service standards, Performed basic marketing and order management
Tavern Manager
Managed daily operations, sales, and cash balancing, Supervised and trained staff members, Controlled stock levels and minimized losses, Improved customer service and engagement
Customer Service / Hospitality Assistant
Delivered front-of-house customer service, Assisted with order processing and daily operations, Maintained cleanliness and service standards, Supported team members during busy service periods