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N

Nicol

Administrative & Customer Service Professional with 2+ years of experience

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Handled client interactions via phone, email, and in-person, ensuring satisfactory service.

Administrative SupportIntermediate

Performed data entry, scheduling, invoice validation, and document management.

Organizational SkillsIntermediate

Coordinated appointments, managed inventory, and supported event logistics effectively.

CommunicationIntermediate

Practiced assertive communication to support team operations and client interactions.

ProactivityIntermediate

Proactively managed tasks and supported process improvements within roles.

Educacion

Tecnólogo
SERVICIO NACIONAL DE APRENDIZAJE - SENA - SEDE BOGOTÁ
Completed junio de 2021

Idiomas

InglésBásico B1

Resumen

Detail-oriented professional with extensive experience in client support, appointment management, and administrative functions across healthcare and corporate settings.

Logros Clave

  • Managed appointment scheduling, payment validation, and session edits using specialized applications at PSICOTOOLS.
  • Supported operational and administrative functions, including training new staff, inventory management, and event coordination at CASA LIMPIA.
  • Executed reports and maintained accurate records for client sessions and company resources across roles.

Experiencia

Recepcionista

PSICOTOOLS
julio de 2022 - diciembre de 2022

Atención servicio al cliente (llamadas, mensajes y presencial), Validar horarios disponibles y agendar las sesiones para los terapeutas, Validar comprobantes de pago de las sesiones, Manejo de aplicativo para editar y cancelar sesiones, Uso de Drive y Calendar Google, Ejecutar informes de los consultantes iniciales y sus datos.

Auxiliar administrativa

CASA LIMPIA
diciembre de 2020 - marzo de 2022

Atención servicio al cliente, Capacitaciones de inducción a los colaboradores operativos y administrativos, Cruce de bases en Excel, Apoyo en los eventos corporativos, Montaje de pedidos de insumos y maquinaria para servicios especializados, Manejo de cotizaciones y órdenes de compra, Uso de plataforma SIC para verificar y subir pedidos, Entrega de EPP a los colaboradores.

Habilidades

Customer ServiceAdministrative SupportOrganizational SkillsCommunicationProactivity
Publicado en CazVid - 3 jul 2025
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