Experiencia demostrada en Assertive communication.
Experiencia demostrada en Conflict resolution.
Experiencia demostrada en Client loyalty.
Experiencia demostrada en Adaptability.
Perfil profesional
Served as Live Audio, Sound Reinforcement, and Mic Placement Technician for Trapmadol Vol. 1, Vol. 2 (SHOCK Magazine coverage), and Vol. 3.. Managed audio for private events, including 15th birthdays and first communions.
Managed the end-to-end customer journey, including reception, personalized consulting, and retention.. Handled scheduling, resolved inquiries, and managed client requests professionally.
Executed cold sales strategies and client prospecting to increase store revenue.. Handled objections and closed direct sales by identifying customer needs and building rapport.
Delivered fast and efficient service in high-volume, fast-paced environments.. Collaborated with team members to ensure seamless service and high levels of diner satisfaction.