Nicolas - Project Manager with 10+ years of experience in IT and software development

Experience leading and coordinating complex projects within IT industries.

Directed cross-functional teams to achieve project objectives efficiently.

Facilitated smooth communication between clients and project teams.

Applied Agile practices to improve project flexibility and responsiveness.

Customer service., Support for new and old personnel in the management of the campaign., Metrics analysis.

Collaborate proactively with stakeholders and provide order management support to MO, CO, BG, and F&C units., Support end-to-end order processing for billing execution and provide timely updates to stakeholders., Efficiently manage BPO to ensure timely and accurate order processing., Contribute to overall process and guideline quality improvement., Maintain integration in order management processes, tools, and SOX compliance.

Proactively collaborate with stakeholders and provide order management support to the MO, CO, BG, and F&C units., Support the E2E order process to invoice process execution and provide timely updates to stakeholders., Effectively manage the BPO to ensure the timely and accurate processing of orders., Make contributions to improve the overall quality of processes and guidelines., Maintain integration in order management processes, tools, and SOX compliance., Generate reports to track pending requests in purchase orders., Develop a PowerBI dashboard to generate forecasts for orders to be received for LAT and NAM market clients.