Nicolas - Customer Service Supervisor with 10+ years of call center experience

Oversaw call center teams, ensuring quality service and effective staff support.

Supervised commercial personnel, coordinated client outreach, and maintained product flow in various markets.

Performed aircraft maintenance and automotive mechanical work, utilizing tools and technical knowledge.

Managed teams, assigned tasks, coordinated meetings, and handled administrative duties across roles.

Proficient in English with strong communication skills to facilitate instruction and coordination.

Supervise personnel in charge of the call center, Provide assistance, training, and support to said workers at customer service.

Supervise personnel in charge of the call center, Provide assistance, training, and support to said workers at bank services.

Supervision of the company’s commercial personnel, Assignment of tasks and missions for better market reach, Coordination of work, Personnel evaluation, Staff training, Coordinate meetings and offer company services, Seek new clients, Maintain contact and/or follow-up with clients to address their needs, Maintain the commercial flow of the product in the business market.

Supervise company personnel, Assign tasks and missions for better market reach, Coordinate work, Provide training, Handle administrative tasks, Coordinate meetings, Offer company services, Maintain contact and follow-up with clients to address their needs, Maintain the commercial flow of properties in the real estate market, Property acquisition for marketing, Assignment of tasks for editing and writing texts to advertise and showcase said properties, Closing sales.

Data Entry to update several client’s portals

Provide Maintenance to the company’s aircrafts in order to keep them airworthy