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Nicole
Customer Service & Business Administration specialist with diverse industry experience
Contacto
Competencias
Provided support, troubleshooting, and follow-up in telecom, food, and legal industries.
Utilized CRM systems, managed emails, calls, and customer follow-up across roles.
Handled inventory, supplier payments, and social media as a business administrator.
Engaged in sales, retention, and cancellations in legal and telecom sectors.
Managed social media networks and supported digital marketing initiatives.
Educación
Idiomas
Resumen
Experienced in providing client support, handling CRM tools, and managing operational tasks across various industries including legal, energy, and telecom.
Logros Clave
- Handled refunds, troubleshooting, and support in multiple customer service roles.
- Managed sales, retention, invoicing, and customer follow-up for legal and energy sectors.
- Automated inventory control, supplier payments, and social media management in business administration.
Experiencia
Customer Service Representative (CRM Tools)
refunds and troubleshooting.
Customer Service Representative (Doordash Campaign)
payment support, orders and troubleshooting.
Virtual Legal assistance
CRM Tools, emails- google workspace, phone calls, follow up with customer, sales, retention department, cancellations, underwriting.
Solar panel Sales Agent Representative
Business Administrator
Worksheets, control of production and inventories, payment of suppliers, portfolio and charging, customer service, personnel recruiter, social network Administrator.
Customer Service
Virgin Mobile Phone Company (Retention department), Mobilicity Phone Company (Retention department and technical support)