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Nicole
Management Trainee at Chima Steakhouse
Contacto
Competencias
Skilled in addressing customer needs and resolving issues to ensure a positive experience.
Experienced in training, supervising, and motivating teams to achieve operational goals.
Proficient in creating digital content and strategies to enhance brand visibility and client engagement.
Capable of managing schedules, data entry, and supporting daily business operations efficiently.
Educación
Idiomas
Resumen
Dedicated to delivering excellent customer service and team leadership, with strong skills in digital marketing and administrative support. Eager to contribute to dynamic teams and drive business success.
Logros Clave
- Supported daily restaurant operations in a high-volume environment, enhancing efficiency.
- Led staff training and scheduling, improving team performance and communication.
- Resolved guest concerns promptly, contributing to improved customer satisfaction.
- Managed client communications and digital marketing, increasing client retention and engagement.
Experiencia
Management Trainee
Assist in overseeing daily restaurant operations in a high-volume fine dining environment.. Support staff management, training, scheduling, and team communication.. Handle guest concerns and resolve service issues professionally.. Ensure smooth front-of-house operations and high service standards.. Coordinate with staff and management to improve operational efficiency.
Sales Assistant Manager
Managed client communications through phone, text, and digital platforms.. Followed up with clients to maintain relationships and improve retention.. Created digital marketing content to increase brand visibility and engagement.. Provided administrative support and maintained organized records.
Counselor (Volunteer)
Served as a counselor and mentor for children ages 3–11.
Cashier / Customer Service Associate
Processed transactions, assisted customers, and maintained cleanliness and service standards.