Nicolás - Data Analyst with 5 years of experience in financial services

Applied statistical methods to interpret complex data sets and generate actionable insights.

Utilized SQL for querying databases, extracting data, and supporting reporting activities.

Created dashboards and visual reports to communicate findings effectively to stakeholders.

Worked with teams from finance, IT, and management to deliver data-driven solutions.

Responsible for profiling, interviewing, and mass hiring of bilingual agents for sales, retention, and customer service campaigns., Conducted soft skills coaching (active listening, empathy) with candidates to increase hiring success rate by 80%., Supported applicants via phone calls, Zoom, and Teams sessions, resolving questions about open positions., Scheduled medical exams, managed test administration, and collected documentation for an average of 15 candidates daily., Monitored compliance with English level requirements (B1, B2, C1), medical clearance and document submission., Managed open Zoom sessions to optimize and close recruitment processes within 24 hours.

Developed psychosocial strategies to address identified needs of elementary and high school students.

Facilitated virtual games to develop soft skills among employees from different companies.