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Nigel
Senior Manager, Brand Management
Contacto
Santiago de los Caballeros, Santiago Province, Dominican Republic
Disponible en CazVid
Competencias
Customer Service
Experiencia demostrada en Customer Service.
Client Relations
Experiencia demostrada en Client Relations.
Data Entry
Experiencia demostrada en Data Entry.
CRM Systems
Experiencia demostrada en CRM Systems.
Technical Support
Experiencia demostrada en Technical Support.
Educación
Bachelor’s Degree, International Business
Pontificia Universidad Católica Madre y Maestra (PUCMM)
Completado 2027
Idiomas
EnglishFluido
SpanishNativo
Resumen
Senior Manager, Brand Management buscando nuevas oportunidades
Experiencia
Senior Manager, Brand Management
AlphaCom
Ene 2025 - Presente
Led customer experience initiatives focused on satisfaction and retention.. Guided team members, maintained service standards and supported process improvements.
Customer Service Representative
AlphaCom
Ene 2023 - Ene 2024
Handled high-volume customer interactions and resolved service concerns.. Documented issues and supported positive customer experiences.
Sales Agent
Sales Support Group (SSG)
Met sales targets through needs-based communication and relationship building.
Clover Technical Support Agent
Vimenca
Troubleshot Clover systems and explained technical solutions to customers.
Habilidades
Customer ServiceClient RelationsData EntryCRM SystemsTechnical Support
Publicado en CazVid - 13 oct 2026