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Ninfa
Customer Service and Quality Assurance Professional with 15+ years of experience
Video resume
Dispatcher
Experience as a customer setvice agent, quality assurance supervisor and as a teacher
Contacto
Bogotá, Bogotá D.C., Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided support and information to customers over the phone, ensuring satisfaction.
Quality AssuranceIntermediate
Supervised and assisted in quality control processes within customer service operations.
Teaching and TrainingIntermediate
Conducted university lectures and helped in recruiting, enhancing educational engagement.
Recruitment SupportBeginner
Contributed to recruiting activities and delivering information over the phone.
Resumen
Experienced professional with a background in customer service, quality supervision, and teaching, based in Bogotá, Colombia.
Logros Clave
- Progressed from customer service agent to quality assurance supervisor, demonstrating role advancement.
- Gained diverse experience in teaching and recruiting within university settings.
- Delivered information and support over the phone, contributing to customer satisfaction and team operations.
Habilidades
Customer ServiceQuality AssuranceTeaching and TrainingRecruitment Support
Publicado en CazVid - 3 jul 2025