Experienced customer service professional with over 7 years in call centers across El Salvador and Costa Rica, skilled in client communication, support, and coaching. Eager to expand into multilingual interpretation and continue providing effective virtual assistance.
Delivered service assistance and problem-solving to clients across different accounts.
Taught and assisted clients in improving English language skills, leveraging language expertise.
Performed administrative and support tasks remotely to aid clients' operational needs.
Learning German and interested in interpreting roles, demonstrating language learning initiative.
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