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Demonstrated experience with Outlook.
Demonstrated experience with Excel.
Demonstrated experience with Word.
Demonstrated experience with Database Knowledge.
Demonstrated experience with Record Keeping.
Professional profile
Answered inbound customer support calls and resolved customer complaints professionally.. Made outbound calls to customers and verified customer information for accuracy and security.. Sold products and services and met daily call and service targets.. Used Outlook, Excel and Word to record customer details and follow up on queries.
Cleaned guest rooms and common areas, including vacuuming, sweeping, dusting shelves and mopping floors.. Emptied bins and kept the guest house tidy, hygienic and welcoming.. Reported safety hazards to the owner or manager promptly.
Washed dishes, cutlery and kitchen equipment and kept the kitchen clean and organised.. Maintained a high standard of personal and kitchen hygiene at all times.. Supported the kitchen team during busy service periods.