Nomcebo - Receptionist with 4+ years of experience in healthcare and hospitality

Provided exceptional service to patients and guests, addressing inquiries and resolving issues efficiently.

Managed schedules, records, correspondence, and reports to ensure smooth operations in healthcare and hospitality.

Handled phone calls, emails, and in-person interactions across various roles, facilitating effective information exchange.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and presentations.

Scheduling appointments: Managing the doctor's schedule, booking appointments, and sending reminders., Medical records management: Maintaining accurate and up-to-date patient records, including medical history, test results, and treatment plans., Communication: Handling phone calls,...

Greeting guests: Welcoming guests warmly and efficiently handling check-in and check-out processes., Reservations and bookings: Managing room reservations, cancellations, and modifications., Guest services: Providing information about lodge amenities, local attractions, and activities., Payment...