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Nomfundo
Sales and Marketing Professional at Vigour Investments
Contacto
Competencias
Expert in developing and implementing effective sales strategies to drive revenue.
Skilled in providing exceptional customer service and resolving issues promptly.
Capable of planning and executing events, managing logistics and stakeholder communications.
Proficient in verbal and written communication, fostering strong relationships with clients and teams.
Adept in maintaining and organizing data, ensuring accuracy and compliance.
Educación
Idiomas
Resumen
Nomfundo is a skilled sales and marketing professional with experience in customer service, event coordination, and data management, based in Johannesburg.
Logros Clave
- Engaged in superior customer service by ensuring information accessibility, enhancing customer satisfaction.
- Demonstrated resilience in sales, achieving targets despite facing challenges.
- Successfully managed event logistics and deliverables, ensuring seamless execution.
- De-escalated customer complaints effectively, improving customer retention rates.
- Coordinated transportation schedules efficiently, optimizing operations and compliance.
Experiencia
Sales and Marketing
Engages in superior customer service by making information readily available.. Persists in sales even in the face of failure.. Demonstrates products and services as deemed necessary by clients and management.. Schedules appointments and meetings as necessary.. Answers questions from clients.
Events/ Activation Coordinator
Manage event details as it pertains to speakers, sponsors, the run of show and the organization of other event related details.. Specifically manage all sponsor related event deliverables.. Work directly with speakers to obtain headshots, bios and other necessary information.. Manage event websites and platforms, improving usability, design, and marketing copy.. Manage sponsor fulfillment social media promotion of events, including sponsored and organic event components.
Contact Centre Agent
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.. De-escalate situations involving dissatisfied customers, offering patient assistance and support.. Call clients and customers to inform them about the company’s new products, services and policies.. Guide callers through troubleshooting, navigating the company site or using the products or services.
Maintenance Officer: Maintenance Office (Internship)
Assesses building systems to plan work assignments and project schedules.. Develops maintenance procedures and schedules.. Ensures maintenance and repair work is completed correctly and in a timely manner.. Assists with departmental budget estimates and costs of specific repair projects.
Transportation Coordinator
Maintaining records of deliveries and pickups, including vehicle mileage and fuel usage.. Scheduling drivers’ work hours and routes to ensure they comply with federal regulations.. Coordinating with other departments to ensure that all transportation needs are met.. Ensuring safety standards are met by drivers and vehicles.