Nomfundo is a skilled sales and marketing professional with experience in customer service, event coordination, and data management, based in Johannesburg.
Expert in developing and implementing effective sales strategies to drive revenue.
Skilled in providing exceptional customer service and resolving issues promptly.
Capable of planning and executing events, managing logistics and stakeholder communications.
Proficient in verbal and written communication, fostering strong relationships with clients and teams.
Vigour Investments
Engages in superior customer service by making information readily available.. Persists in sales even in the face of failure.. Demonstrates products and services as deemed necessary by clients and management.. Schedules appointments and meetings as necessary.. Answers questions from clients.
FCB AFRICA
Manage event details as it pertains to speakers, sponsors, the run of show and the organization of other event related details.. Specifically manage all sponsor related event deliverables.. Work directly with speakers to obtain headshots, bios and other necessary information.. Manage event websites and platforms, improving usability, design, and marketing copy.. Manage sponsor fulfillment social media promotion of events, including sponsored and organic event components.
Digital Solution Group
Take customer calls and provide accurate, satisfactory answers to their queries and concerns.. De-escalate situations involving dissatisfied customers, offering patient assistance and support.. Call clients and customers to inform them about the company’s new products, services and policies.. Guide callers through troubleshooting, navigating the company site or using the products or services.
Bachelor of Arts
Higher Certificate
Diploma
National Senior Certificate
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