Noriel - Cisco Technical Support Specialist with 3+ years in Networking and Server Virtualization

San José, San José, Costa Ricaen

Provided technical support for Cisco servers including B, C, S, and E series modules.

Supported Cisco Fabric Interconnects and server virtualization for diverse operating systems.

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Resumen

Experienced in troubleshooting and configuring Cisco servers, fabric interconnects, and virtualization systems with a strong focus on customer service.

Video Resume

Logros Clave

Delivered troubleshooting assistance on routers, switches, and server configurations for major clients like HSBC.

Habilidades

Cisco NetworkingAvanzado

Applied Cisco networking knowledge to troubleshoot and configure servers, switches, and fabric interconnects.

Server VirtualizationIntermedio

Supported virtualization platforms across different operating systems to optimize server performance.

Customer ServiceAvanzado

Provided customer support, troubleshooting, and configuration guidance in technical support roles.

CommunicationAvanzado

Effectively communicated technical solutions to clients and team members.

Idiomas

English(B2+)

Experiencia

Cisco Tac

Sykes/ Foundever

June 2021

Technical Support to customers in troubleshooting and configuration on different type of cisco servers B series,C series, S series and E series modules., Technical Support to customers in troubleshooting and configuration on different type of cisco Fabric Interconnects(UCS-Switches), Technical...