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Customer Service and Sales Specialist with 5 years experience
Applied active listening and problem-solving skills to address client challenges in call centers.
Developed and executed sales strategies, with a focus on digital content and social media to promote products and services.
Utilized effective communication techniques to create rapport and ensure client understanding.
Built long-term customer relationships through personalized service and follow-up.
Experienced in client support, sales, and digital marketing with a track record of ensuring customer satisfaction and delivering results