Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Ntandoyabo
Contacto
Competencias
Demonstrated experience with Customer Service Excellence.
Demonstrated experience with Client Relationship Management.
Demonstrated experience with Call Centre Operations.
Demonstrated experience with Email and Telephonic Communication.
Demonstrated experience with Complaint Resolution.
Educacion
Resumen
Professional profile
Experiencia
Customer Service Advisor(FTC)
Offered clients product advice, increasing customer satisfaction.. Built meaningful connections with customers to promote customer loyalty.. Consistently went extra mile to achieve customer satisfaction.. Resolved customer queries over the phone.. Actioned and resolved assigned customer queries within target timeframes.. Scheduled deliveries for customers.
Day Worker
Assisting plumbers, artisans, technicians, and water operators on site. Digging trenches for water pipes and repairs. Repairing burst pipes and water leaks. Carrying tools, pipes, equipment, and materials. Loading and unloading municipal vehicles
Customer Relations Specialist
Offered clients product advice, increasing customer satisfaction.. Built meaningful connections with customers to promote customer loyalty.. Consistently went extra mile to achieve customer satisfaction.. Resolved customer queries over the phone and by email.. Actioned and resolved assigned customer queries within target timeframes.. Scheduled deliveries for customers.
Customer Service Advisor
Offered clients product advice, increasing customer satisfaction.. Built meaningful connections with customers to promote customer loyalty.. Consistently went extra mile to achieve customer satisfaction.. Resolved customer queries over the phone and by email.. Actioned and resolved assigned customer queries within target timeframes.. Scheduled deliveries for customers.
Administrative Assistant/Data Capturer
Answered incoming phone calls and sorted, distributed and sent mail correspondence.. Provided high level of administrative support, including copying, faxing, and document distribution.. Received client feedback, delivering information to management for corrective action.. Managed daily office operations and equipment maintenance.. Answered phones and supported staff with clerical tasks.. Uploaded files and entered date onto records management system.
Fitness Consultant/Merchandiser
Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.. Assessed individual needs, strengths and weaknesses to customize exercises for clients.. Demonstrated in-depth fitness knowledge to address queries and resolve concerns.. Shared comprehensive brand and product knowledge to maximize sales.. Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.
Customer Service Agent
Offered clients product advice, increasing customer satisfaction.. Built meaningful connections with customers to promote customer loyalty.. Consistently went extra mile to achieve customer satisfaction.. Resolved customer queries over the phone and by email.. Actioned and resolved assigned customer queries within target timeframes.
Sales Representative
Liaised with customers to determine needs and provide recommendations.. Demonstrated products to show potential buyers benefits and advantages and encourage purchases.. Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.