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Ntombi
Customer Care Agent
Contacto
Competencias
Demonstrated experience with Excellent Customer Service.
Demonstrated experience with Attentive Listener.
Demonstrated experience with Good organizational skills.
Demonstrated experience with Good time management.
Demonstrated experience with Teamwork.
Educación
Idiomas
Resumen
View Ntombi's professional profile on CazVid.
Experiencia
Customer Care Agent
Resolve Customer Queries Telephonically, Capture and update Customer details, Transfer Customers to the relevant Departments, Provide Customers with login details, Help customers navigate the Cartrack App, Escalate customer Queries to the supervisors/Managers if query can not be resolved at Client services, Capture new contracts and help customers understand rules and regulations of the company
Practitioner (Teacher) 4 – 5 years and 2 – 3 years
Take care of the children, Love & Groom them, Teach them according the curriculum, In Charge of the Creches Tuck Shop
Shape Administrator
Send and receive emails from and to all the students that have applied for the Shape Scholarship, Make follow up calls/ Emails to the students, Update students’ details and request missing documents to complete students’ applications, Create new profiles and upload new profiles on the deck with requested documents