NTSAKISO - Hospitality and General Services Worker with 2+ years experience in customer service and cleaning

Skilled in welcoming guests, addressing needs, and ensuring positive experiences in service environments.

Proficient in cleaning, organizing, and maintaining cleanliness standards in hospitality settings.

Effective collaborator with strong interpersonal skills, supporting team goals and operational efficiency.

Capable of prioritizing tasks and completing duties efficiently within deadlines.

Welcomed and served customers in a friendly and professional manner.. Maintained cleanliness of bar counter, tables, chairs and surrounding areas.. Assisted with stock receiving, organizing and monitoring inventory levels.. Supported senior staff during busy shifts and peak hours.. Ensured compliance with hygiene and safety regulations.. Handled basic customer payments and resolved minor customer queries.

Cleaned guest rooms, bathrooms and public areas according to company standards.. Changed bed linen, towels and restocked room supplies.. Operated basic cleaning equipment safely and efficiently.. Reported maintenance issues to supervisors promptly.. Worked under time pressure to complete daily room targets.. Ensured high levels of hygiene and customer satisfaction.

Assisted with loading and offloading goods and materials.. Performed general maintenance and cleaning duties.. Followed supervisor instructions carefully and completed tasks on time.. Maintained a safe and organized work environment.. Assisted team members with physical tasks when required.. Demonstrated reliability, punctuality and strong work ethic.