Javier - Customer Service & Interpreter with versatile communication skills

Guatemala City, Guatemala, GuatemalaRemotoen

Provided customer service for Citibank and Independence Blue Cross accounts, ensuring client satisfaction.

Acted as an interpreter at iLinguam Solutions, facilitating clear communication between parties.

Publicado en CazVidAbierto a remoto

Resumen

Experienced in customer service and interpretation with strong communication, problem-solving, and time management skills.

Developed strong communication skills and problem-solving abilities through diverse roles.

Communication SkillsIntermedio

Utilized strong communication abilities to serve customers and interpret effectively.

Problem SolvingIntermedio

Applied problem-solving skills with multiple solutions in customer service scenarios.

Time ManagementIntermedio

Emphasized caring and efficient time management during various roles.

Empathy & ReliabilityIntermedio

Recognized for empathetic and dependable service, enhancing client interactions.

24/7.AI FOR CITIBANK RETAIL ACCOUNT

2021 - 2022

EVERISE FOR INDEPENDENCE BLUE CROSS ACCOUNT

2022 - 2024

ILINGUAM SOLUTIONS

2025 - Present

DIPLOMA

Completed 2011

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