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Octavio

Technical Support Specialist with diverse customer service skills

Contacto

Managua, Managua Department, Nicaragua
Disponible en CazVid
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Competencias

CommunicationIntermediate

Applied effective communication skills to assist customers and collaborate with team members.

Time ManagementIntermediate

Managed multiple tasks efficiently to meet support goals and deadlines.

TeamworkIntermediate

Worked collaboratively with colleagues to resolve technical issues and improve customer experience.

AdaptabilityIntermediate

Adjusted to different support environments and customer needs across roles.

Follow DirectionsIntermediate

Followed instructions precisely to ensure compliance and quality in support processes.

Educación

Cornerstone
Completed 2014
Anesthesia and Resuscitation
UNAN Managua
Completed 2018
Chemistry and pharmacy
UDO Managua
Completed 2022

Resumen

Experienced in providing tech support and customer service across multiple organizations, emphasizing communication, teamwork, and adaptability.

Logros Clave

  • Provided technical support and customer service at multiple organizations
  • Gained experience in technical skills including communication, time management, teamwork
  • Demonstrated adaptability and ability to follow directions in support roles

Experiencia

Tech support

Concentrix
2018 - 2022

Tech support & customer service

Webhelp
2022 - 2023

Habilidades

CommunicationTime ManagementTeamworkAdaptabilityFollow Directions
Publicado en CazVid - 3 jul 2025
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